Crypto platform · complaint record
BitFlyer USA complaints
Filed under bitFlyer USA, Inc.
Consumers have filed 3 complaints about BitFlyer USA since 2024, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is money was not available when promised. It is the 36th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #36 of 51
Since February 2024
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Jun 29, 2026
Most complained-about crypto exchanges & apps
BitFlyer USA complaints by month
The busiest month was February 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How BitFlyer USA answered all time
- Closed with explanation133.3%
- Untimely response266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top BitFlyer USA problems
BitFlyer USA compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | BitFlyer USACrypto | - | 1 | - |
Compare side by side: BitFlyer USA vs Winklevoss Exchange · BitFlyer USA vs Kraken · BitFlyer USA vs Foris DAX · BitFlyer USA vs BAM Management US
What people say about BitFlyer USA
All experiencesNo experiences with BitFlyer USA yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest BitFlyer USA complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 29, 2026 | Crypto | Money was not available when promised | No timely reply |
| Oct 23, 2025 | Crypto | Confusing or missing disclosures | No timely reply |
| Feb 15, 2024 | Crypto | Fraud or scam | Explained |
Questions about BitFlyer USA
How many complaints does BitFlyer USA have?
BitFlyer USA has 3 complaints on record since February 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does BitFlyer USA respond to complaints?
Yes. BitFlyer USA answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with BitFlyer USA?
The most common problems are money was not available when promised (1), confusing or missing disclosures (1), fraud or scam (1).
Is BitFlyer USA legit?
BitFlyer USA is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is BitFlyer USA legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against BitFlyer USA?
Complain to BitFlyer USA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most BitFlyer USA complaints come from?
Most come from Florida (1), North Carolina (1), Oregon (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about BitFlyer USA
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