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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jun 21, 2026CryptoMoney was not available when promisedGAExplainedYes
Jun 21, 2026CryptoFraud or scamNYExplainedYes
Jun 20, 2026CryptoFraud or scamVAExplainedYes
Jun 20, 2026CryptoOther transaction problemMTExplainedYes
Jun 19, 2026CryptoFraud or scamWAExplainedYes
Jun 19, 2026CryptoOther service problemPAExplainedYes
Jun 18, 2026CryptoOther transaction problemFLExplainedYes
Jun 18, 2026CryptoOther transaction problemTXExplainedYes
Jun 17, 2026CryptoMoney was not available when promisedLAExplainedYes
Jun 17, 2026CryptoOther transaction problemINExplainedYes
Jun 17, 2026CryptoFraud or scamILExplainedYes
Jun 16, 2026CryptoFraud or scamNYExplainedYes
Jun 15, 2026CryptoMoney was not available when promisedGAExplainedYes
Jun 15, 2026CryptoOther transaction problemFLExplainedYes
Jun 15, 2026CryptoOther transaction problemFLExplainedYes
Jun 13, 2026CryptoOther transaction problemLAExplainedYes
Jun 13, 2026CryptoFraud or scamALExplainedYes
Jun 12, 2026CryptoMoney was not available when promisedFLExplainedYes
Jun 12, 2026CryptoOther transaction problemFLExplainedYes
Jun 12, 2026CryptoFraud or scamMDExplainedYes
Jun 12, 2026CryptoFraud or scamNYExplainedYes
Jun 12, 2026CryptoFraud or scamOHExplainedYes
Jun 10, 2026CryptoOther transaction problemWAExplainedYes
Jun 10, 2026CryptoOther transaction problemUTExplainedYes
Jun 10, 2026CryptoOther service problemOHExplainedYes
Jun 9, 2026CryptoFraud or scamWAExplainedYes
Jun 9, 2026CryptoFraud or scamNCExplainedYes
Jun 9, 2026CryptoFraud or scamTNExplainedYes
Jun 8, 2026CryptoFraud or scamTNExplainedYes
Jun 8, 2026CryptoFraud or scamGAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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