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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026CryptoMoney was not available when promisedNHIn progressYes
Oct 30, 2026CryptoOther service problemVAIn progressYes
Oct 30, 2026CryptoOther transaction problemIDIn progressYes
Oct 30, 2026CryptoOther transaction problemMOIn progressYes
Oct 29, 2026CryptoFraud or scamFLMoney backYes
Oct 29, 2026CryptoFraud or scamCAIn progressYes
Oct 28, 2026CryptoOther service problemMTMoney backYes
Oct 28, 2026CryptoOther transaction problem-ExplainedYes
Oct 27, 2026CryptoFraud or scam-In progressYes
Oct 27, 2026CryptoOther transaction problemTXExplainedYes
Oct 26, 2026CryptoOther transaction problemVAIn progressYes
Oct 26, 2026CryptoOther transaction problemNCExplainedYes
Oct 25, 2026CryptoOther transaction problemGAIn progressYes
Oct 23, 2026CryptoOther service problemNYExplainedYes
Oct 23, 2026CryptoFraud or scamTXExplainedYes
Oct 22, 2026CryptoFraud or scamFLIn progressYes
Oct 22, 2026CryptoOther transaction problemPAMoney backYes
Oct 21, 2026CryptoOther transaction problemINMoney backYes
Oct 21, 2026CryptoFraud or scamNCMoney backYes
Oct 19, 2026CryptoOther transaction problemNJExplainedYes
Oct 19, 2026CryptoFraud or scamTXIn progressYes
Oct 19, 2026CryptoUnexpected or other feesILIn progressYes
Oct 18, 2026CryptoOther transaction problemKSExplainedYes
Oct 17, 2026CryptoFraud or scamCAExplainedYes
Oct 17, 2026CryptoOther transaction problemFLExplainedYes
Oct 15, 2026CryptoOther service problemTXMoney backYes
Oct 15, 2026CryptoUnexpected or other feesNYMoney backYes
Oct 14, 2026CryptoOther transaction problemTXIn progressYes
Oct 13, 2026CryptoOther transaction problem-ExplainedYes
Oct 13, 2026CryptoOther transaction problemNYIn progressYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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