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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026CryptoMoney was not available when promised-ExplainedYes
Oct 30, 2026CryptoMoney was not available when promisedCAExplainedYes
Oct 30, 2026CryptoMoney was not available when promisedNCExplainedYes
Oct 30, 2026CryptoMoney was not available when promisedPAExplainedYes
Oct 30, 2026CryptoMoney was not available when promised-ExplainedYes
Oct 29, 2026CryptoOther service problemNJExplainedYes
Oct 28, 2026CryptoOther transaction problemAZExplainedYes
Oct 28, 2026CryptoFraud or scamFLExplainedYes
Oct 27, 2026CryptoOther transaction problem-ExplainedYes
Oct 26, 2026CryptoMoney was not available when promisedCAExplainedYes
Oct 26, 2026CryptoMoney was not available when promisedTXExplainedYes
Oct 25, 2026CryptoOther transaction problemTXExplainedYes
Oct 23, 2026CryptoWrong amount charged or receivedGAExplainedYes
Oct 21, 2026CryptoMoney was not available when promisedPAExplainedYes
Oct 21, 2026CryptoOther service problemCAExplainedYes
Oct 20, 2026CryptoOther transaction problemMAExplainedYes
Oct 20, 2026CryptoFraud or scamOKExplainedYes
Oct 20, 2026CryptoMoney was not available when promisedALExplainedYes
Oct 19, 2026CryptoMoney was not available when promisedCAExplainedYes
Oct 19, 2026CryptoOther service problemTXExplainedYes
Oct 17, 2026CryptoFraud or scam-ExplainedYes
Oct 16, 2026CryptoOther transaction problemNCExplainedYes
Oct 16, 2026CryptoMoney was not available when promisedMIExplainedYes
Oct 16, 2026CryptoOther transaction problemNEExplainedYes
Oct 15, 2026CryptoMoney was not available when promisedSCExplainedYes
Oct 15, 2026CryptoMoney was not available when promisedGAExplainedYes
Oct 15, 2026CryptoMoney was not available when promisedPAExplainedYes
Oct 15, 2026CryptoUnexpected or other fees-ExplainedYes
Oct 14, 2026CryptoOther transaction problemNJExplainedYes
Oct 13, 2026CryptoOther transaction problem-ExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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