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Crypto

JPMorgan Chase crypto complaints

Consumers have filed 491 complaints about JPMorgan Chase's crypto, 76 in the last 12 months (-17%). JPMorgan Chase answered 100% on time and closed 5% with relief. See the whole JPMorgan Chase record.

JPMorgan Chase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest JPMorgan Chase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026CryptoFraud or scamNYExplainedYes
Oct 23, 2026CryptoFraud or scamORExplainedYes
Oct 21, 2026CryptoFraud or scamAZExplainedYes
Oct 19, 2026CryptoOther transaction problemCAExplainedYes
Oct 17, 2026CryptoFraud or scamCAExplainedYes
Oct 1, 2026CryptoUnexpected or other feesILMoney backYes
Sep 29, 2026CryptoMoney was not available when promisedGAExplainedYes
Sep 16, 2026CryptoFraud or scamFLExplainedYes
Sep 16, 2026CryptoFraud or scamOHExplainedYes
Aug 27, 2026CryptoFraud or scamFLExplainedYes
Aug 23, 2026CryptoFraud or scamFLExplainedYes
Aug 21, 2026CryptoFraud or scam-ExplainedYes
Aug 18, 2026CryptoOther transaction problemCAExplainedYes
Aug 18, 2026CryptoFraud or scamCAExplainedYes
Aug 13, 2026CryptoFraud or scamMIExplainedYes
Aug 12, 2026CryptoOther transaction problemGAExplainedYes
Aug 11, 2026CryptoWrong amount charged or receivedORExplainedYes
Aug 4, 2026CryptoOther transaction problemIDExplainedYes
Jul 27, 2026CryptoOther transaction problemHIExplainedYes
Jul 27, 2026CryptoFraud or scamKYExplainedYes
Jul 26, 2026CryptoOther transaction problemCAExplainedYes
Jul 20, 2026CryptoMoney was not available when promisedCAExplainedYes
Jul 7, 2026CryptoFraud or scamLAExplainedYes
Jul 5, 2026CryptoFraud or scamMAExplainedYes
Jul 1, 2026CryptoFraud or scamINExplainedYes
Jun 26, 2026CryptoFraud or scamNJExplainedYes
Jun 26, 2026CryptoFraud or scamGAExplainedYes
Jun 25, 2026CryptoOther transaction problemIDExplainedYes
Jun 25, 2026CryptoFraud or scamFLMoney backYes
Jun 10, 2026CryptoFraud or scamCAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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