Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Crypto

PayPal crypto complaints

Consumers have filed 2,545 complaints about PayPal's crypto, 842 in the last 12 months (+103%). PayPal answered 100% on time and closed 38% with relief. See the whole PayPal record.

PayPal against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest PayPal crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026CryptoOther transaction problemPRIn progressYes
Oct 29, 2026CryptoFraud or scamCAIn progressYes
Oct 29, 2026CryptoMoney was not available when promisedNYIn progressYes
Oct 29, 2026CryptoOther transaction problemCAFixedYes
Oct 28, 2026CryptoFraud or scamMDExplainedYes
Oct 28, 2026CryptoMoney was not available when promisedTNExplainedYes
Oct 28, 2026CryptoOther transaction problemFLExplainedYes
Oct 28, 2026CryptoOther transaction problemLAExplainedYes
Oct 28, 2026CryptoConfusing or missing disclosuresFLFixedYes
Oct 28, 2026CryptoOther transaction problemMIIn progressYes
Oct 28, 2026CryptoMoney was not available when promisedGAIn progressYes
Oct 28, 2026CryptoMoney was not available when promisedPAExplainedYes
Oct 27, 2026CryptoMoney was not available when promisedOKIn progressYes
Oct 27, 2026CryptoOther transaction problemGAIn progressYes
Oct 27, 2026CryptoOther service problemLAIn progressYes
Oct 27, 2026CryptoWrong amount charged or receivedNYIn progressYes
Oct 27, 2026CryptoMoney was not available when promisedCAIn progressYes
Oct 27, 2026CryptoFraud or scamGAIn progressYes
Oct 27, 2026CryptoOther transaction problemFLExplainedYes
Oct 26, 2026CryptoMoney was not available when promisedILIn progressYes
Oct 26, 2026CryptoFraud or scamMAIn progressYes
Oct 26, 2026CryptoOther transaction problemNYIn progressYes
Oct 26, 2026CryptoOther transaction problemOHExplainedYes
Oct 25, 2026CryptoOther transaction problemPAIn progressYes
Oct 25, 2026CryptoOther transaction problemMIExplainedYes
Oct 25, 2026CryptoFraud or scamNVIn progressYes
Oct 24, 2026CryptoOther service problemNCIn progressYes
Oct 23, 2026CryptoOther transaction problemILIn progressYes
Oct 23, 2026CryptoOther transaction problemCAIn progressYes
Oct 23, 2026CryptoOther service problemCAIn progressYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about PayPal

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience