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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026CryptoMoney was not available when promisedCAExplainedYes
Sep 22, 2026CryptoOther transaction problemMIExplainedYes
Sep 22, 2026CryptoMoney was not available when promisedNYExplainedYes
Sep 22, 2026CryptoOther transaction problemMOExplainedYes
Sep 21, 2026CryptoFraud or scamCAExplainedYes
Sep 21, 2026CryptoFraud or scamLAExplainedYes
Sep 21, 2026CryptoOther transaction problemTXExplainedYes
Sep 21, 2026CryptoOther transaction problemNYExplainedYes
Sep 21, 2026CryptoOther transaction problemTXExplainedYes
Sep 21, 2026CryptoConfusing or missing disclosuresMDExplainedYes
Sep 21, 2026CryptoFraud or scamKYExplainedYes
Sep 21, 2026CryptoOther transaction problemAZExplainedYes
Sep 21, 2026CryptoOther transaction problemSCExplainedYes
Sep 20, 2026CryptoOther transaction problemFLExplainedYes
Sep 19, 2026CryptoMoney was not available when promisedNCExplainedYes
Sep 19, 2026CryptoFraud or scamMIExplainedYes
Sep 18, 2026CryptoFraud or scamTXExplainedYes
Sep 18, 2026CryptoOther transaction problemTXExplainedYes
Sep 18, 2026CryptoOther transaction problemGAExplainedYes
Sep 18, 2026CryptoWrong amount charged or receivedNMExplainedYes
Sep 18, 2026CryptoFraud or scamTXExplainedYes
Sep 18, 2026CryptoOther transaction problemCTExplainedYes
Sep 17, 2026CryptoOther transaction problemNCExplainedYes
Sep 17, 2026CryptoMoney was not available when promisedTXExplainedYes
Sep 17, 2026CryptoFraud or scamCAExplainedYes
Sep 17, 2026CryptoConfusing or missing disclosuresFLExplainedYes
Sep 17, 2026CryptoOther transaction problemALExplainedYes
Sep 17, 2026CryptoOther transaction problemTXExplainedYes
Sep 16, 2026CryptoOther transaction problemARExplainedYes
Sep 16, 2026CryptoFraud or scamKYExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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