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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2026CryptoOther transaction problemNJIn progressYes
Sep 16, 2026CryptoFraud or scamFLExplainedYes
Sep 16, 2026CryptoMoney was not available when promisedTNExplainedYes
Sep 16, 2026CryptoOther transaction problemCAExplainedYes
Sep 15, 2026CryptoOther service problemNYExplainedYes
Sep 15, 2026CryptoOther transaction problemMNExplainedYes
Sep 15, 2026CryptoOther transaction problemTXExplainedYes
Sep 15, 2026CryptoOther transaction problemKYExplainedYes
Sep 14, 2026CryptoMoney was not available when promisedTXExplainedYes
Sep 14, 2026CryptoMoney was not available when promisedVTExplainedYes
Sep 14, 2026CryptoFraud or scamOKExplainedYes
Sep 14, 2026CryptoFraud or scamNCExplainedYes
Sep 13, 2026CryptoMoney was not available when promisedMIExplainedYes
Sep 12, 2026CryptoOther transaction problemNCExplainedYes
Sep 12, 2026CryptoOther transaction problemMIExplainedYes
Sep 12, 2026CryptoUnexpected or other feesGAExplainedYes
Sep 12, 2026CryptoFraud or scamMDExplainedYes
Sep 11, 2026CryptoMoney was not available when promisedTXExplainedYes
Sep 11, 2026CryptoOther transaction problemKYExplainedYes
Sep 11, 2026CryptoOther transaction problemILExplainedYes
Sep 11, 2026CryptoOther transaction problemAZExplainedYes
Sep 10, 2026CryptoOther service problemMDExplainedYes
Sep 10, 2026CryptoFraud or scamMOExplainedYes
Sep 10, 2026CryptoFraud or scamTNExplainedYes
Sep 10, 2026CryptoFraud or scamPAExplainedYes
Sep 10, 2026CryptoFraud or scamNEExplainedYes
Sep 9, 2026CryptoFraud or scamCOExplainedYes
Sep 9, 2026CryptoOther transaction problemVAExplainedYes
Sep 8, 2026CryptoOther transaction problemTXExplainedYes
Sep 8, 2026CryptoFraud or scamNCExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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