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Crypto

Blockchain.com crypto complaints

Consumers have filed 263 complaints about Blockchain.com's crypto, 53 in the last 12 months (-54%). Blockchain.com answered 96.2% on time and closed 0% with relief. See the whole Blockchain.com record.

Blockchain.com against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Blockchain.com53-54%96.2%0%263

Every crypto platform ranked

Latest Blockchain.com crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2025CryptoWrong amount charged or received-ExplainedYes
Oct 15, 2025CryptoConfusing or missing disclosures-ExplainedYes
Oct 15, 2025CryptoFraud or scamFLExplainedYes
Oct 8, 2025CryptoWrong amount charged or receivedOHExplainedYes
Oct 3, 2025CryptoOther service problem-ExplainedYes
Oct 2, 2025CryptoMoney was not available when promised-ExplainedYes
Oct 2, 2025CryptoMoney was not available when promisedCAExplainedYes
Sep 28, 2025CryptoFraud or scamNVExplainedYes
Sep 24, 2025CryptoMoney was not available when promisedINExplainedYes
Sep 19, 2025CryptoWrong amount charged or receivedMOExplainedYes
Sep 11, 2025CryptoFraud or scamMOExplainedYes
Sep 9, 2025CryptoOther transaction problemUTExplainedYes
Sep 8, 2025CryptoFraud or scamMOExplainedYes
Sep 4, 2025CryptoMoney was not available when promised-ExplainedYes
Sep 4, 2025CryptoMoney was not available when promised-ExplainedYes
Aug 26, 2025CryptoFraud or scamTXExplainedYes
Aug 21, 2025CryptoOther transaction problemCAExplainedNo
Aug 20, 2025CryptoOther service problemCAExplainedYes
Aug 19, 2025CryptoOther transaction problemSCExplainedYes
Aug 13, 2025CryptoMoney was not available when promisedSCExplainedYes
Aug 8, 2025CryptoMoney was not available when promisedCAExplainedYes
Aug 8, 2025CryptoFraud or scamTXExplainedYes
Aug 8, 2025CryptoMoney was not available when promisedMDExplainedYes
Aug 7, 2025CryptoOther transaction problemMOExplainedNo
Aug 6, 2025CryptoFraud or scam-ExplainedYes
Aug 5, 2025CryptoOther transaction problem-ExplainedYes
Aug 2, 2025CryptoOther transaction problemCAExplainedYes
Aug 1, 2025CryptoMoney was not available when promisedGAExplainedYes
Jul 26, 2025CryptoFraud or scamSCExplainedYes
Jul 26, 2025CryptoFraud or scamGAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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