Mortgage company · complaint record
BOVA Financial Group complaints
Filed under BOVA Financial Group LLC
Consumers have filed 2 complaints about BOVA Financial Group since 2018, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 22, 2020
BOVA Financial Group complaints by month
The busiest month was February 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How BOVA Financial Group answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top BOVA Financial Group problems
BOVA Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | BOVA Financial GroupMortgages | - | 0 | - |
Compare side by side: BOVA Financial Group vs Midwest Loan Services · BOVA Financial Group vs Truhome Solutions · BOVA Financial Group vs NEXA Mortgage · BOVA Financial Group vs Hilltop
What people say about BOVA Financial Group
All experiencesNo experiences with BOVA Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest BOVA Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 22, 2020 | Mortgages | Closing on a mortgage | No timely reply |
| Feb 22, 2018 | Mortgages | Struggling to pay mortgage | Explained |
Questions about BOVA Financial Group
How many complaints does BOVA Financial Group have?
BOVA Financial Group has 2 complaints on record since February 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does BOVA Financial Group respond to complaints?
Yes. BOVA Financial Group answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with BOVA Financial Group?
The most common problems are struggling to pay mortgage (1), closing on a mortgage (1).
Is BOVA Financial Group legit?
BOVA Financial Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is BOVA Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against BOVA Financial Group?
Complain to BOVA Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most BOVA Financial Group complaints come from?
Most come from Colorado (1), Louisiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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