Mortgage company · complaint record
Boxwood Mortgage complaints
Filed under Boxwood Mortgage LLC
Consumers have filed 1 complaint about Boxwood Mortgage since 2022, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2022
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 22, 2022
Boxwood Mortgage complaints by month
The busiest month was February 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Boxwood Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Boxwood Mortgage problems
Boxwood Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Boxwood MortgageMortgages | - | 0 | - |
Compare side by side: Boxwood Mortgage vs Midwest Loan Services · Boxwood Mortgage vs Truhome Solutions · Boxwood Mortgage vs NEXA Mortgage · Boxwood Mortgage vs Hilltop
What people say about Boxwood Mortgage
All experiencesNo experiences with Boxwood Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Boxwood Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 22, 2022 | Mortgages | Closing on a mortgage | Explained |
Questions about Boxwood Mortgage
How many complaints does Boxwood Mortgage have?
Boxwood Mortgage has 1 complaint on record since February 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does Boxwood Mortgage respond to complaints?
Yes. Boxwood Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Boxwood Mortgage?
The most common problems are closing on a mortgage (1).
Is Boxwood Mortgage legit?
Boxwood Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Boxwood Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Boxwood Mortgage?
Complain to Boxwood Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Boxwood Mortgage complaints come from?
Most come from Louisiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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