BWW Law Group against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | BWW Law Group | 0 | new | - | - | 42 |
Every mortgage company ranked
Latest BWW Law Group mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| May 28, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MD | Explained | Yes |
| May 23, 2025 | Mortgages | Struggling to pay mortgageForeclosure | DC | Explained | Yes |
| May 22, 2025 | Mortgages | Struggling to pay mortgageForeclosure | DC | Explained | Yes |
| Aug 7, 2024 | Mortgages | Struggling to pay mortgageForeclosure | MD | Explained | Yes |
| Jul 16, 2024 | Mortgages | Trouble during payment processLien release | DC | Explained | Yes |
| Jun 18, 2024 | Mortgages | Struggling to pay mortgageForeclosure | VA | Explained | Yes |
| Feb 19, 2024 | Mortgages | Struggling to pay mortgageForeclosure | MD | Explained | Yes |
| Jun 7, 2023 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Jun 30, 2021 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Mar 18, 2021 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Mar 26, 2020 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Jan 31, 2020 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Oct 28, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Apr 30, 2019 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Mar 14, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Feb 15, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Feb 15, 2019 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Jul 6, 2018 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| May 30, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| May 15, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Apr 16, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Nov 22, 2017 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Nov 16, 2017 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Aug 3, 2017 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Feb 17, 2017 | Mortgages | Loan modification,collection,foreclosure | MD | Explained | Yes |
| Oct 27, 2016 | Mortgages | Loan modification,collection,foreclosure | VA | Explained | Yes |
| Oct 25, 2016 | Mortgages | Loan modification,collection,foreclosure | MD | Explained | Yes |
| Oct 19, 2016 | Mortgages | Loan modification,collection,foreclosure | MD | Explained | Yes |
| Aug 4, 2016 | Mortgages | Loan modification,collection,foreclosure | VA | Explained | Yes |
| Jul 21, 2016 | Mortgages | Other | VA | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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