Mortgages
Capital Benefit mortgages complaints
Consumers have filed 9 complaints about Capital Benefit's mortgages. See the whole Capital Benefit record.
Capital Benefit against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Capital Benefit | 0 | - | - |
Latest Capital Benefit mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| May 11, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 30, 2022 | Mortgages | Trouble during payment process | Explained |
| Jun 7, 2022 | Mortgages | Trouble during payment process | Explained |
| Apr 10, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| May 3, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| May 3, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Nov 10, 2015 | Mortgages | Credit decision / Underwriting | Explained |
| Mar 26, 2013 | Mortgages | Loan servicing, payments, escrow account | Fixed |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Capital Benefit
No comments yet. Start the conversation - questions are welcome too.