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Payday & personal loans

CarMax payday & personal loans complaints

Consumers have filed 16 complaints about CarMax's payday & personal loans, 1 in the last 12 months. CarMax answered 100% on time and closed 0% with relief. See the whole CarMax record.

CarMax against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13CarMax1new100%0%16

Every lender ranked

Latest CarMax payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
May 20, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Nov 14, 2025Payday & personal loansCan't contact lender or servicerMDExplainedYes
Oct 5, 2023Payday & personal loansWas approved for a loan, but didn't receive the moneyGAExplainedYes
Jan 30, 2023Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Oct 25, 2021Payday & personal loansWas approved for a loan, but didn't receive moneyGAExplainedYes
Oct 10, 2021Payday & personal loansWas approved for a loan, but didn't receive moneyGAExplainedYes
Oct 5, 2021Payday & personal loansLoan payment wasn't credited to your accountGAExplainedYes
Sep 3, 2020Payday & personal loansStruggling to pay your loanGAExplainedYes
Feb 15, 2020Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Feb 2, 2019Payday & personal loansVehicle was damaged or destroyed the vehicleNJExplainedYes
Dec 23, 2016Payday & personal loansTaking out the loan or leaseTXExplainedYes
Jun 22, 2016Payday & personal loansShopping for a loan or leaseAZExplainedYes
Jun 6, 2016Payday & personal loansShopping for a line of creditTNExplainedYes
Mar 20, 2016Payday & personal loansManaging the loan or leaseCTExplainedYes
Aug 17, 2014Payday & personal loansProblems when you are unable to payDCExplainedYes
Jul 29, 2014Payday & personal loansProblems when you are unable to payCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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