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Payday & personal loans

SoFi payday & personal loans complaints

Consumers have filed 563 complaints about SoFi's payday & personal loans, 276 in the last 12 months (+57%). SoFi answered 100% on time and closed 10% with relief. See the whole SoFi record.

SoFi against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466

Every lender ranked

Latest SoFi payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Payday & personal loansGetting the loanCAExplainedYes
Nov 4, 2026Payday & personal loansProblem with the payoff process at the end of the loanSDExplainedYes
Oct 28, 2026Payday & personal loansGetting the loanFLExplainedYes
Oct 28, 2026Payday & personal loansGetting the loanCAExplainedYes
Oct 27, 2026Payday & personal loansStruggling to pay your loanNYIn progressYes
Oct 27, 2026Payday & personal loansGetting the loanTXExplainedYes
Oct 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanMOIn progressYes
Oct 21, 2026Payday & personal loansGetting a line of creditCAExplainedYes
Oct 20, 2026Payday & personal loansCredit limit changedNYExplainedYes
Oct 20, 2026Payday & personal loansStruggling to pay your loanNJExplainedYes
Oct 17, 2026Payday & personal loansGetting the loanALExplainedYes
Oct 16, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Oct 13, 2026Payday & personal loansProblem when making paymentsFLMoney backYes
Oct 13, 2026Payday & personal loansGetting the loanMOExplainedYes
Oct 13, 2026Payday & personal loansProblem when making paymentsAAExplainedYes
Oct 10, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Oct 9, 2026Payday & personal loansStruggling to pay your loanNYExplainedYes
Oct 9, 2026Payday & personal loansGetting the loanILExplainedYes
Oct 9, 2026Payday & personal loansGetting the loanAZExplainedYes
Oct 8, 2026Payday & personal loansGetting the loanFLExplainedYes
Oct 8, 2026Payday & personal loansStruggling to pay your loanAZExplainedYes
Oct 8, 2026Payday & personal loansGetting the loanPAFixedYes
Oct 7, 2026Payday & personal loansGetting the loanPAMoney backYes
Oct 6, 2026Payday & personal loansGetting the loanAZExplainedYes
Oct 6, 2026Payday & personal loansGetting the loanPAExplainedYes
Oct 2, 2026Payday & personal loansProblem when making paymentsMOExplainedYes
Oct 2, 2026Payday & personal loansStruggling to pay your loanINExplainedYes
Oct 2, 2026Payday & personal loansGetting the loanVAExplainedYes
Sep 30, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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