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Payday & personal loans

Truist payday & personal loans complaints

Consumers have filed 958 complaints about Truist's payday & personal loans, 274 in the last 12 months (+37%). Truist answered 99.6% on time and closed 11% with relief. See the whole Truist record.

Truist against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466

Every lender ranked

Latest Truist payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Payday & personal loansGetting the loanPAIn progressYes
Oct 29, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Oct 28, 2026Payday & personal loansCharged fees or interest you didn't expectPAIn progressYes
Oct 28, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectFLIn progressYes
Oct 27, 2026Payday & personal loansCharged fees or interest you didn't expectFLIn progressYes
Oct 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAIn progressYes
Oct 23, 2026Payday & personal loansGetting the loanFLIn progressYes
Oct 22, 2026Payday & personal loansGetting the loanFLIn progressYes
Oct 22, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Oct 22, 2026Payday & personal loansProblem with additional add-on products or servicesIDIn progressYes
Oct 20, 2026Payday & personal loansProblem when making paymentsSCIn progressYes
Oct 20, 2026Payday & personal loansStruggling to pay your loanINExplainedYes
Oct 19, 2026Payday & personal loansProblem with additional add-on products or servicesTXIn progressYes
Oct 15, 2026Payday & personal loansStruggling to pay your loanCAIn progressYes
Oct 14, 2026Payday & personal loansGetting the loanFLIn progressYes
Oct 13, 2026Payday & personal loansGetting the loanOKIn progressYes
Oct 13, 2026Payday & personal loansGetting the loanFLIn progressYes
Oct 13, 2026Payday & personal loansProblem when making paymentsAZIn progressYes
Oct 12, 2026Payday & personal loansGetting the loanWAIn progressYes
Oct 12, 2026Payday & personal loansProblem when making paymentsFLIn progressYes
Oct 11, 2026Payday & personal loansProblem when making paymentsFLIn progressYes
Oct 9, 2026Payday & personal loansProblem with additional add-on products or servicesMSExplainedYes
Oct 9, 2026Payday & personal loansCharged fees or interest you didn't expectNYIn progressYes
Oct 8, 2026Payday & personal loansProblem with additional add-on products or servicesFLIn progressYes
Oct 8, 2026Payday & personal loansGetting the loanMSExplainedYes
Oct 8, 2026Payday & personal loansGetting a line of creditNYIn progressYes
Oct 8, 2026Payday & personal loansGetting the loanNCIn progressYes
Oct 6, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Oct 2, 2026Payday & personal loansProblem with additional add-on products or servicesCTIn progressYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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