Credit reporting
Carvana Group credit reporting complaints
Consumers have filed 319 complaints about Carvana Group's credit reporting, 69 in the last 12 months (-19%). Carvana Group answered 100% on time and closed 0% with relief. See the whole Carvana Group record.
Carvana Group against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Carvana Group | 69 | 100% | 0% |
Latest Carvana Group credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 19, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 13, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 8, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 1, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 20, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 18, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 10, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 4, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 26, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jan 23, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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