Debt collection
Carvana Group debt collection complaints
Consumers have filed 85 complaints about Carvana Group's debt collection, 15 in the last 12 months. Carvana Group answered 100% on time and closed 0% with relief. See the whole Carvana Group record.
Carvana Group against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Carvana Group | 15 | 100% | 0% |
Latest Carvana Group debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 5, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 24, 2021 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 3, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 30, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 24, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 27, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Aug 30, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 12, 2021 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jul 15, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 7, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 3, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 12, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 25, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 15, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 7, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 30, 2021 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Jan 30, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 19, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 14, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 29, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 18, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 29, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 17, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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