Debt collection
Carvana Group debt collection complaints
Consumers have filed 85 complaints about Carvana Group's debt collection, 15 in the last 12 months. Carvana Group answered 100% on time and closed 0% with relief. See the whole Carvana Group record.
Carvana Group against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Carvana Group | 15 | 100% | 0% |
Latest Carvana Group debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 2, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Jul 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 8, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 11, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 6, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 6, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 22, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 27, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 20, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 19, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 24, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 17, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Feb 1, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Carvana Group
No comments yet. Start the conversation - questions are welcome too.