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Complaint log

Cash Express complaint log

The newest complaints about Cash Express, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 11, 2017Payday & personal loansStruggling to pay your loanKYExplainedYes
Nov 23, 2017Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Oct 17, 2017Payday & personal loansVehicle was repossessed or sold the vehicleTNExplainedYes
May 30, 2017Payday & personal loansStruggling to pay your loanTNFixedYes
May 9, 2017Payday & personal loansProblem when making paymentsTNExplainedYes
Mar 28, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineTNExplainedYes
Mar 8, 2017Payday & personal loansPayment to acct not creditedKYExplainedYes
Mar 2, 2017Payday & personal loansCan't contact lenderPAExplainedYes
Feb 12, 2017Payday & personal loansPayment to acct not creditedKYExplainedYes
Jan 6, 2017Payday & personal loansCharged fees or interest I didn't expectOKExplainedYes
Nov 16, 2016Payday & personal loansCharged bank acct wrong day or amtTNExplainedYes
Oct 18, 2016Payday & personal loansCharged fees or interest I didn't expectGAExplainedYes
Sep 7, 2016Payday & personal loansCan't contact lenderTNExplainedYes
Jan 26, 2016Payday & personal loansCan't contact lenderTNExplainedYes
Dec 29, 2015Debt collectionTaking/threatening an illegal actionSued w/o proper notification of suitKYExplainedYes
Dec 7, 2015Payday & personal loansCharged fees or interest I didn't expectTNExplainedYes
Nov 6, 2015Payday & personal loansCan't contact lenderTNExplainedYes
Oct 22, 2015Payday & personal loansCharged fees or interest I didn't expectKYExplainedYes
Sep 10, 2015Payday & personal loansCharged fees or interest I didn't expectTNExplainedYes
Jul 18, 2015Payday & personal loansReceived a loan I didn't apply forKYExplainedYes
May 11, 2015Debt collectionCommunication tacticsFrequent or repeated callsKYExplainedYes
Mar 27, 2015Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payTNExplainedYes
Mar 21, 2015Payday & personal loansCan't contact lenderTNExplainedNo
Mar 3, 2015Payday & personal loansCharged bank acct wrong day or amtKYExplainedYes
Jan 28, 2015Debt collectionCommunication tacticsThreatened to take legal actionTNExplainedYes
Jan 6, 2015Auto loans & leasesProblems when you are unable to payTNExplainedYes
Dec 4, 2014Debt collectionDisclosure verification of debtRight to dispute notice not receivedTNExplainedYes
Sep 29, 2014Payday & personal loansCharged fees or interest I didn't expectKYExplainedYes
Sep 27, 2014Payday & personal loansCan't stop charges to bank accountALExplainedYes
Sep 23, 2014Payday & personal loansCharged bank acct wrong day or amtTNExplainedYes
Apr 24, 2014Payday & personal loansCharged fees or interest I didn't expectTNExplainedYes
Mar 13, 2014Debt collectionImproper contact or sharing of infoTalked to a third party about my debtTNExplainedYes
Mar 11, 2014Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyKYExplainedYes
Feb 27, 2014Debt collectionTaking/threatening an illegal actionThreatened to sue on too old debtTNExplainedYes
Feb 9, 2014Payday & personal loansCharged fees or interest I didn't expectTNExplainedYes
Dec 26, 2013Payday & personal loansApplied for loan/did not receive money-ExplainedYes
Dec 7, 2013Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Nov 25, 2013Debt collectionImproper contact or sharing of infoContacted employer after asked not toTNExplainedYes
Oct 30, 2013Debt collectionCommunication tacticsFrequent or repeated callsKYClosedYes
Oct 28, 2013Debt collectionImproper contact or sharing of infoContacted me after I asked not toKYClosedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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