Mortgage company · complaint record
Castle Peak Mortgage complaints
Filed under Castle Peak Mortgage, LLC
Consumers have filed 1 complaint about Castle Peak Mortgage since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 7, 2023
Castle Peak Mortgage complaints by month
The busiest month was August 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Castle Peak Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Castle Peak Mortgage problems
Castle Peak Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Castle Peak MortgageMortgages | - | 0 | - |
Compare side by side: Castle Peak Mortgage vs Midwest Loan Services · Castle Peak Mortgage vs Truhome Solutions · Castle Peak Mortgage vs NEXA Mortgage · Castle Peak Mortgage vs Hilltop
What people say about Castle Peak Mortgage
All experiencesNo experiences with Castle Peak Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Castle Peak Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Castle Peak Mortgage
How many complaints does Castle Peak Mortgage have?
Castle Peak Mortgage has 1 complaint on record since August 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Castle Peak Mortgage respond to complaints?
Yes. Castle Peak Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Castle Peak Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Castle Peak Mortgage legit?
Castle Peak Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Castle Peak Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Castle Peak Mortgage?
Complain to Castle Peak Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Castle Peak Mortgage complaints come from?
Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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