Mortgage company · complaint record
Castle Restorations complaints
Filed under Castle Restorations, Inc.
Consumers have filed 1 complaint about Castle Restorations since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 3, 2017
Castle Restorations complaints by month
The busiest month was January 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Castle Restorations answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Castle Restorations problems
Castle Restorations compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Castle RestorationsMortgages | - | 0 | - |
Compare side by side: Castle Restorations vs Midwest Loan Services · Castle Restorations vs Truhome Solutions · Castle Restorations vs NEXA Mortgage · Castle Restorations vs Hilltop
What people say about Castle Restorations
All experiencesNo experiences with Castle Restorations yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Castle Restorations complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 3, 2017 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Castle Restorations
How many complaints does Castle Restorations have?
Castle Restorations has 1 complaint on record since January 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Castle Restorations respond to complaints?
Yes. Castle Restorations answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Castle Restorations?
The most common problems are loan servicing, payments, escrow account (1).
Is Castle Restorations legit?
Castle Restorations is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Castle Restorations legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Castle Restorations?
Complain to Castle Restorations in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Castle Restorations complaints come from?
Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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