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Complaint log

Celsius US complaint log

The newest complaints about Celsius US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 5, 2026CryptoMoney was not available when promisedTXNo timely replyNo
Aug 27, 2025Money transfers & appsFraud or scamCTExplainedYes
Feb 11, 2025CryptoMoney was not available when promisedMNExplainedYes
Jan 9, 2025Money transfers & appsProblem adding moneyMNExplainedYes
Jan 6, 2025CryptoOther service problemPAExplainedYes
Mar 13, 2024CryptoMoney was not available when promisedPRExplainedNo
Jan 30, 2024CryptoOther service problemNJExplainedNo
Jan 12, 2024CryptoMoney was not available when promisedCAExplainedNo
Aug 5, 2023Payday & personal loansProperty was soldFLExplainedNo
Feb 16, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountPAExplainedYes
Nov 7, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 25, 2022CryptoMoney was not available when promisedCAExplainedYes
Aug 24, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 24, 2022Payday & personal loansLoan payment wasn't credited to your account-ExplainedNo
Aug 19, 2022CryptoFraud or scamINExplainedYes
Aug 18, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 18, 2022CryptoFraud or scamFLExplainedYes
Aug 16, 2022CryptoMoney was not available when promisedCOExplainedYes
Aug 16, 2022CryptoFraud or scamCAExplainedYes
Aug 15, 2022CryptoMoney was not available when promisedORExplainedYes
Aug 10, 2022CryptoOther service problemWVExplainedYes
Aug 10, 2022Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Aug 7, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 4, 2022CryptoFraud or scamNYExplainedYes
Aug 4, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 3, 2022CryptoMoney was not available when promisedMAExplainedYes
Aug 2, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 2, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 2, 2022CryptoFraud or scam-ExplainedYes
Aug 2, 2022CryptoMoney was not available when promisedTXExplainedYes
Aug 2, 2022CryptoMoney was not available when promisedCAExplainedYes
Aug 1, 2022CryptoFraud or scamCOExplainedYes
Aug 1, 2022CryptoFraud or scam-ExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedFLExplainedYes
Aug 1, 2022CryptoFraud or scamVAExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedNYExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedMDExplainedYes
Aug 1, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedCAExplainedYes
Aug 1, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 1, 2022CryptoFraud or scamNCExplainedYes
Aug 1, 2022CryptoMoney was not available when promised-ExplainedYes
Aug 1, 2022CryptoMoney was not available when promisedVAExplainedYes
Aug 1, 2022CryptoOther service problemFLExplainedYes
Aug 1, 2022CryptoFraud or scamMDExplainedYes
Jul 21, 2022CryptoMoney was not available when promisedCAExplainedYes
Jul 19, 2022MortgagesClosing on a mortgage-ExplainedYes
Jul 19, 2022Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jul 14, 2022CryptoMoney was not available when promisedNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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