Mortgage company · complaint record
Charter Capital complaints
Filed under CHARTER CAPITAL CORPORATION
Consumers have filed 1 complaint about Charter Capital since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 15, 2017
Charter Capital complaints by month
The busiest month was February 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Charter Capital answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Charter Capital problems
Charter Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Charter CapitalMortgages | - | 0 | - |
Compare side by side: Charter Capital vs Midwest Loan Services · Charter Capital vs Truhome Solutions · Charter Capital vs NEXA Mortgage · Charter Capital vs Hilltop
What people say about Charter Capital
All experiencesNo experiences with Charter Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Charter Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 15, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Charter Capital
How many complaints does Charter Capital have?
Charter Capital has 1 complaint on record since February 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Charter Capital respond to complaints?
Yes. Charter Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Charter Capital?
The most common problems are application, originator, mortgage broker (1).
Is Charter Capital legit?
Charter Capital is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Charter Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Charter Capital?
Complain to Charter Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Charter Capital complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Charter Capital
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