Credit bureau · complaint record
Charter Financial Services complaints
Filed under Charter Financial Services, Inc.
Consumers have filed 5 complaints about Charter Financial Services since 2017, none in the last 12 months. It answered 20% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 20%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2017
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Feb 16, 2022
Charter Financial Services complaints by month
The busiest month was September 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Charter Financial Services answered all time
- Closed with explanation120%
- Untimely response480%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Charter Financial Services complaints are about
Top Charter Financial Services problems
Inside "Incorrect information on your report"
- Information belongs to someone else 1
- Old information reappears or never goes away 1
Charter Financial Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Charter Financial ServicesCredit reporting | - | 0 | - |
Compare side by side: Charter Financial Services vs Apple Financing · Charter Financial Services vs Nav Technologies · Charter Financial Services vs Opportunity Fund · Charter Financial Services vs Heritage Financial Group
What people say about Charter Financial Services
All experiencesNo experiences with Charter Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Charter Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 16, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Jun 15, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Oct 15, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Oct 3, 2019 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Sep 21, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Charter Financial Services
How many complaints does Charter Financial Services have?
Charter Financial Services has 5 complaints on record since September 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Charter Financial Services respond to complaints?
Yes. Charter Financial Services answered 20% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Charter Financial Services?
The most common problems are incorrect information on your report (2), applying for a mortgage or refinancing an existing mortgage (2), written notification about debt (1).
Is Charter Financial Services legit?
Charter Financial Services is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Charter Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Charter Financial Services?
Complain to Charter Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Charter Financial Services complaints come from?
Most come from California (3), Delaware (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Charter Financial Services
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