Credit reporting
Citizens Bank credit reporting complaints
Consumers have filed 1,815 complaints about Citizens Bank's credit reporting, 282 in the last 12 months (-10%). Citizens Bank answered 100% on time and closed 1% with relief. See the whole Citizens Bank record.
Citizens Bank against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Citizens Bank | 282 | 100% | 1% |
Latest Citizens Bank credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 3, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Sep 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 8, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Sep 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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