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Complaint log

Citizens Debt relief complaint log

The newest complaints about Citizens Debt relief, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Oct 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Oct 6, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Sep 29, 2026Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes
Sep 21, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Sep 21, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Sep 17, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Sep 14, 2026Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Sep 12, 2026Debt relief & credit repairDidn't provide services promisedTXExplainedYes
Aug 31, 2026Debt relief & credit repairDidn't provide services promisedAZExplainedNo
Aug 26, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Aug 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedNo
Aug 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 10, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Aug 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Aug 6, 2026Debt relief & credit repairCharged upfront or unexpected feesWIExplainedNo
Aug 6, 2026Debt relief & credit repairDidn't provide services promisedCAExplainedNo
Aug 4, 2026Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youALMoney backYes
Aug 4, 2026Debt relief & credit repairDidn't provide services promisedNCMoney backYes
Jul 29, 2026Debt relief & credit repairDidn't provide services promisedPAExplainedYes
Jul 28, 2026Debt relief & credit repairUnauthorized withdrawals or chargesTXMoney backYes
Jun 26, 2026Debt relief & credit repairProblem with customer serviceNYMoney backYes
Jun 23, 2026Debt relief & credit repairDidn't provide services promisedPAExplainedYes
Jun 18, 2026Debt relief & credit repairCharged upfront or unexpected feesNYMoney backNo
Jun 14, 2026Debt relief & credit repairCharged upfront or unexpected feesAZMoney backYes
Jun 13, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedNo
Jun 10, 2026Debt relief & credit repairDidn't provide services promisedFLMoney backNo
Jun 8, 2026Debt relief & credit repairDidn't provide services promisedMIMoney backNo
May 20, 2026Debt relief & credit repairDidn't provide services promisedCAExplainedNo
May 12, 2026Debt relief & credit repairDidn't provide services promisedMDExplainedNo
Apr 24, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedNo
Apr 24, 2026Debt relief & credit repairCharged upfront or unexpected feesPAMoney backNo
Apr 17, 2026Debt relief & credit repairDidn't provide services promisedMTMoney backNo
Apr 16, 2026Debt relief & credit repairDidn't provide services promisedCAExplainedNo
Apr 11, 2026Debt relief & credit repairDidn't provide services promisedWIExplainedNo
Mar 24, 2026Debt relief & credit repairUnauthorized withdrawals or chargesTXExplainedNo
Mar 23, 2026Debt relief & credit repairDidn't provide services promisedNYExplainedNo
Mar 4, 2026Debt relief & credit repairDidn't provide services promisedFLMoney backNo
Feb 24, 2026Debt relief & credit repairProblem with customer serviceNYExplainedNo
Feb 23, 2026Debt relief & credit repairDidn't provide services promisedNCExplainedNo
Feb 6, 2026Debt relief & credit repairDidn't provide services promisedNYMoney backNo
Jan 7, 2026Debt relief & credit repairDidn't provide services promisedNYExplainedNo
Jan 6, 2026Debt relief & credit repairDidn't provide services promisedMTMoney backNo
Jan 5, 2026Debt relief & credit repairDidn't provide services promisedCAExplainedYes
Jan 4, 2026Debt relief & credit repairDidn't provide services promisedCAFixedNo
Dec 29, 2025Payday & personal loansStruggling to pay your loanCAExplainedNo
Dec 10, 2025Debt relief & credit repairUnauthorized withdrawals or chargesTXMoney backNo
Dec 4, 2025Debt relief & credit repairDidn't provide services promisedNYExplainedNo
Nov 22, 2025Debt relief & credit repairDidn't provide services promisedCOExplainedNo
Nov 21, 2025Debt relief & credit repairDidn't provide services promisedNYExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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