Debt relief company · complaint record
Citizens Debt relief complaints
Filed under Citizens Debt relief LLC
Consumers have filed 70 complaints about Citizens Debt relief since 2022, 51 of them in the last 12 months (+292% on the year before). It answered 41.2% on time and closed 30% with relief for the customer - more often than a typical debt relief company. The most common problem is didn't provide services promised. It is the 8th most complained-about of 124 debt relief & credit repair companies this year.
Weak response record. How it works
- Complaints on record
- 70
- Last 12 months
- 51
- Answered on time
- 41.2%
- Closed with relief
- 30%
- Last 30 days
- 1
- Rank
- #8 of 124
Since May 2022
+292% vs the year before
Industry: 91%
Typical debt relief company: 16%
Newest: Oct 31, 2026
Most complained-about debt relief & credit repair companies
Citizens Debt relief complaints by month
The busiest month was August 2026 (10 complaints). Complaints in the last 12 months are up 292% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Citizens Debt relief answered last 12 months
- Closed with monetary relief1427.5%
- Closed with non-monetary relief12%
- Closed with explanation3568.6%
- Untimely response12%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4541.2% on time
- Relief for customers37/4030% closed with relief
- Complaint trend0/15+292% vs last year
What Citizens Debt relief complaints are about
Top Citizens Debt relief problems last 12 months
Where Citizens Debt relief complaints come from
Most complaints: California (16), Texas (11), New York (10), Florida (9), Arizona (4).
Citizens Debt relief compared with other debt relief & credit repair companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Americor FundingDebt relief & credit repair | 54 | 68 | C |
| 2 | Oquirrh Mountain Law Group, P.CDebt relief & credit repair | 30 | 62 | F |
| 3 | Credit SageDebt relief & credit repair | 3 | 55 | F |
| 4 | Citizens Debt reliefDebt relief & credit repair | 37 | 51 | D |
| 5 | Credit GloryDebt relief & credit repair | 3 | 44 | F |
| 6 | Five Lakes Law GroupDebt relief & credit repair | 0 | 43 | F |
| 7 | Cordoba Legal GroupDebt relief & credit repair | 47 | 40 | D |
| 8 | ClearOne AdvantageDebt relief & credit repair | 8 | 38 | F |
Compare side by side: Citizens Debt relief vs Americor Funding · Citizens Debt relief vs Oquirrh Mountain Law Group, P.C · Citizens Debt relief vs Credit Sage · Citizens Debt relief vs Credit Glory
What people say about Citizens Debt relief
All experiencesNo experiences with Citizens Debt relief yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Citizens Debt relief complaints
Full logQuestions about Citizens Debt relief
How many complaints does Citizens Debt relief have?
Citizens Debt relief has 70 complaints on record since May 2022, including 51 in the last 12 months and 1 in the last 30 days. That makes it number 667 of every company by complaints this year.
Does Citizens Debt relief respond to complaints?
Yes. Citizens Debt relief answered 41.2% of its complaints on time (within 15 days) and closed 30% with relief - money back or a fix; 28% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 37/100 (grade D).
What do people complain about most with Citizens Debt relief?
The most common problems are didn't provide services promised (37), charged upfront or unexpected fees (12), unauthorized withdrawals or charges (4).
Is Citizens Debt relief legit?
Citizens Debt relief is a real company with a public complaint record: consumers have complained about it 70 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Citizens Debt relief legit? for the signals, red flags and how to protect yourself.
Are complaints about Citizens Debt relief going up or down?
Up. There were 51 complaints in the last 12 months against 13 in the 12 before (+292%). See every month.
How do I file a complaint against Citizens Debt relief?
Complain to Citizens Debt relief in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Citizens Debt relief complaints come from?
Most come from California (16), Texas (11), New York (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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