Card issuer · complaint record
City Credit complaints
Filed under CITY CREDIT CORPORATION
Consumers have filed 3 complaints about City Credit since 2023, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report. It is the 32nd most complained-about of 52 credit card companies this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #32 of 52
Since June 2023
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Jul 2, 2026
Most complained-about credit card companies
City Credit complaints by month
The busiest month was June 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How City Credit answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What City Credit complaints are about
Top City Credit problems
Inside "Incorrect information on your report"
- Information belongs to someone else 1
City Credit compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | City CreditCredit cards | - | 2 | - |
Compare side by side: City Credit vs Mercury Financial Intermediate · City Credit vs Exto · City Credit vs TomoCredit · City Credit vs Zendable
What people say about City Credit
All experiencesNo experiences with City Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest City Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 2, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jun 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 14, 2023 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
Questions about City Credit
How many complaints does City Credit have?
City Credit has 3 complaints on record since June 2023, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does City Credit respond to complaints?
Yes. City Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with City Credit?
The most common problems are incorrect information on your report (1), problem with a purchase shown on your statement (1), false statements or representation (1).
Is City Credit legit?
City Credit is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is City Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against City Credit?
Complain to City Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most City Credit complaints come from?
Most come from Louisiana (2), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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