Mortgage company · complaint record
Citywide Mortgage Associates complaints
Filed under Citywide Mortgage Associates, Inc.
Consumers have filed 2 complaints about Citywide Mortgage Associates since 2012, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since September 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 13, 2014
Citywide Mortgage Associates complaints by month
The busiest month was September 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Citywide Mortgage Associates answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Citywide Mortgage Associates problems
Citywide Mortgage Associates compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Citywide Mortgage AssociatesMortgages | - | 0 | - |
Compare side by side: Citywide Mortgage Associates vs Midwest Loan Services · Citywide Mortgage Associates vs Truhome Solutions · Citywide Mortgage Associates vs NEXA Mortgage · Citywide Mortgage Associates vs Hilltop
What people say about Citywide Mortgage Associates
All experiencesNo experiences with Citywide Mortgage Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Citywide Mortgage Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 13, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Sep 10, 2012 | Mortgages | Settlement process and costs | Money back |
Questions about Citywide Mortgage Associates
How many complaints does Citywide Mortgage Associates have?
Citywide Mortgage Associates has 2 complaints on record since September 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Citywide Mortgage Associates respond to complaints?
Yes. Citywide Mortgage Associates answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Citywide Mortgage Associates?
The most common problems are loan servicing, payments, escrow account (1), settlement process and costs (1).
Is Citywide Mortgage Associates legit?
Citywide Mortgage Associates is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Citywide Mortgage Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Citywide Mortgage Associates?
Complain to Citywide Mortgage Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Citywide Mortgage Associates complaints come from?
Most come from Kansas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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