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Cleveland Mortgage complaints

Consumers have filed 1 complaint about Cleveland Mortgage since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since September 2020

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Sep 29, 2020

Rank
-

Cleveland Mortgage complaints by month

The busiest month was September 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Cleveland Mortgage answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Cleveland Mortgage problems

Cleveland Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Cleveland MortgageMortgages-0new100%0%-

Compare side by side: Cleveland Mortgage vs Midwest Loan Services · Cleveland Mortgage vs Truhome Solutions · Cleveland Mortgage vs NEXA Mortgage · Cleveland Mortgage vs Hilltop

What people say about Cleveland Mortgage

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Latest Cleveland Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 29, 2020MortgagesClosing on a mortgageOHExplainedYes

Questions about Cleveland Mortgage

How many complaints does Cleveland Mortgage have?

Cleveland Mortgage has 1 complaint on record since September 2020, including 0 in the last 12 months and 0 in the last 30 days.

Does Cleveland Mortgage respond to complaints?

Yes. Cleveland Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Cleveland Mortgage?

The most common problems are closing on a mortgage (1).

Is Cleveland Mortgage legit?

Cleveland Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cleveland Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Cleveland Mortgage?

Complain to Cleveland Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Cleveland Mortgage complaints come from?

Most come from Ohio (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Cleveland Mortgage

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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