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Complaint log

College Foundation complaint log

The newest complaints about College Foundation, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 22, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Feb 13, 2023Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Jan 16, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jan 11, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVTExplainedYes
Nov 17, 2022Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Sep 18, 2022Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Sep 10, 2022Student loansIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Aug 16, 2022Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Apr 13, 2022Student loansStruggling to repay your loanCan't temporarily delay making paymentsNCExplainedYes
Mar 3, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledMSExplainedYes
Feb 3, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jan 20, 2022Student loansIncorrect information on your reportAccount information incorrectNCExplainedYes
Jan 15, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNCExplainedYes
Nov 30, 2021Student loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
Nov 30, 2021Student loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
Nov 8, 2021Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Nov 6, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Nov 2, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Sep 27, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Sep 21, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Sep 16, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Jul 20, 2021Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Jun 30, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledFLFixedYes
Jun 24, 2021Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Jun 9, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
May 4, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
May 4, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
Apr 5, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Apr 2, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
Mar 24, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Dec 28, 2020Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Dec 19, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Oct 5, 2020Credit reportingIdentity theft protection or other monitoring servicesReceived unwanted marketing or advertisingNCExplainedYes
Sep 15, 2020Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Aug 29, 2020Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Jun 30, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsNCExplainedYes
May 12, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedOHExplainedYes
Apr 25, 2020Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Apr 24, 2020Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Jan 24, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedNCExplainedYes
Dec 8, 2019Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Dec 3, 2019Credit reportingIncorrect information on your reportOld information reappears or never goes awayNCExplainedYes
Oct 1, 2019Payday & personal loansProblem when making paymentsVTExplainedYes
Sep 26, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes
Aug 9, 2019Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jul 24, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeNCExplainedYes
Jul 18, 2019Credit reportingIncorrect information on your reportAccount status incorrectVAFixedYes
Jun 13, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 11, 2019Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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