Auto lender · complaint record
Columbus Finance complaints
Filed under Columbus Finance Inc.
Consumers have filed 9 complaints about Columbus Finance since 2016, none in the last 12 months. It answered 88.9% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 88.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2016
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 27, 2025
Columbus Finance complaints by month
The busiest month was December 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Columbus Finance answered all time
- Closed with explanation9100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Columbus Finance complaints are about
Top Columbus Finance problems
Inside "Incorrect information on your report"
- Account information incorrect 1
- Information belongs to someone else 1
Columbus Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Columbus FinanceAuto loans & leases | - | 0 | - |
Compare side by side: Columbus Finance vs The Savings Group · Columbus Finance vs AC AutoPay LLC, Denver, CO Branch · Columbus Finance vs CARS Acquisition · Columbus Finance vs EA Holdings
What people say about Columbus Finance
All experiencesNo experiences with Columbus Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Columbus Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 27, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 27, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 3, 2021 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 12, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 3, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 7, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 4, 2017 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 15, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 22, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
Questions about Columbus Finance
How many complaints does Columbus Finance have?
Columbus Finance has 9 complaints on record since July 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Columbus Finance respond to complaints?
Yes. Columbus Finance answered 88.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Columbus Finance?
The most common problems are incorrect information on your report (2), improper use of your report (2), attempts to collect debt not owed (2).
Is Columbus Finance legit?
Columbus Finance is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Columbus Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Columbus Finance?
Complain to Columbus Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Columbus Finance complaints come from?
Most come from Ohio (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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