Mortgage company · complaint record
Compass Property Group complaints
Filed under Compass Property Group, LLC
Consumers have filed 1 complaint about Compass Property Group since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 21, 2024
Compass Property Group complaints by month
The busiest month was May 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Compass Property Group answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Compass Property Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Compass Property Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Compass Property GroupMortgages | - | 0 | - |
Compare side by side: Compass Property Group vs Midwest Loan Services · Compass Property Group vs Truhome Solutions · Compass Property Group vs NEXA Mortgage · Compass Property Group vs Hilltop
What people say about Compass Property Group
All experiencesNo experiences with Compass Property Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Compass Property Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 21, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
Questions about Compass Property Group
How many complaints does Compass Property Group have?
Compass Property Group has 1 complaint on record since May 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Compass Property Group respond to complaints?
Yes. Compass Property Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Compass Property Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Compass Property Group legit?
Compass Property Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Compass Property Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Compass Property Group?
Complain to Compass Property Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Compass Property Group complaints come from?
Most come from Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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