Mortgage company · complaint record
Convoy Home Loans complaints
Filed under Convoy Home Loans, Inc.
Consumers have filed 1 complaint about Convoy Home Loans since 2025, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 13, 2025
Convoy Home Loans complaints by month
The busiest month was November 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Convoy Home Loans answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Convoy Home Loans problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
Convoy Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Convoy Home LoansMortgages | - | 0 | - |
Compare side by side: Convoy Home Loans vs Midwest Loan Services · Convoy Home Loans vs Truhome Solutions · Convoy Home Loans vs NEXA Mortgage · Convoy Home Loans vs Hilltop
What people say about Convoy Home Loans
All experiencesNo experiences with Convoy Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Convoy Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
Questions about Convoy Home Loans
How many complaints does Convoy Home Loans have?
Convoy Home Loans has 1 complaint on record since November 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does Convoy Home Loans respond to complaints?
Yes. Convoy Home Loans answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Convoy Home Loans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Convoy Home Loans legit?
Convoy Home Loans is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Convoy Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Convoy Home Loans?
Complain to Convoy Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Convoy Home Loans complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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