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Complaint log

Cornerstone complaint log

The newest complaints about Cornerstone, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 26, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Aug 3, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Jun 13, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeAKExplainedYes
Jun 3, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
May 29, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeAKExplainedYes
May 28, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
May 9, 2025Credit reportingIncorrect information on your reportAccount information incorrectAKExplainedYes
May 8, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
May 5, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountAKExplainedYes
Apr 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 23, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 9, 2025Debt collectionElectronic communicationsFrequent or repeated messagesAKExplainedYes
Apr 8, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAKExplainedYes
Feb 28, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Feb 21, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Feb 21, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingWAExplainedYes
Feb 6, 2025Debt collectionAttempts to collect debt not owedDebt was paidAKExplainedYes
Dec 27, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Dec 27, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Dec 27, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Dec 27, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeAKExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Dec 6, 2024Debt collectionAttempts to collect debt not owedDebt was paidAKExplainedYes
Nov 25, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Nov 20, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyAKExplainedYes
Nov 19, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Oct 30, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNVExplainedYes
Oct 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyAKExplainedYes
Oct 8, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAKExplainedYes
Oct 2, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Aug 19, 2024Debt collectionCommunication tacticsFrequent or repeated callsORExplainedYes
Mar 14, 2024Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopAKExplainedYes
Mar 5, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Feb 1, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Oct 30, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Oct 4, 2023Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingAKExplainedYes
Sep 16, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursAKExplainedYes
Aug 25, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Jul 21, 2023Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Jun 14, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Mar 8, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountAKExplainedYes
Mar 4, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountAKExplainedYes
Nov 8, 2022Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingAKExplainedYes
Oct 28, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountAKExplainedYes
Sep 7, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOExplainedYes
Jul 12, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAKExplainedYes
Nov 5, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursMTExplainedYes
Oct 27, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtAKExplainedYes
Sep 27, 2021Credit reportingIncorrect information on your reportAccount status incorrectDEExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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