Complaint log
Cornerstone complaint log
The newest complaints about Cornerstone, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 24, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 22, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Sep 19, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 18, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Sep 10, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 14, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 10, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 5, 2021 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 14, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 3, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 27, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 12, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| May 8, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 14, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 10, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 2, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 28, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 3, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 14, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 14, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 11, 2021 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 3, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 13, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 10, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 29, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 21, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 1, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 30, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 28, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 27, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 23, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 11, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 20, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 17, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 8, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 8, 2020 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 29, 2020 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 19, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 26, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 28, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 21, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 2, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 2, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 30, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 4, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 26, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works