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Complaint log

CountryPlace Acceptance complaint log

The newest complaints about CountryPlace Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026MortgagesClosing on a mortgageDelays with the closing processILExplainedYes
Oct 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jul 2, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
May 12, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportSCExplainedYes
Apr 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOKExplainedYes
Apr 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Mar 27, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 24, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMTExplainedYes
Jun 16, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Feb 7, 2025Debt collectionCommunication tacticsFrequent or repeated callsTNExplainedYes
Jun 4, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processTXExplainedYes
May 14, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLMoney backYes
Feb 13, 2024MortgagesIncorrect information on your reportAccount information incorrectILExplainedYes
Sep 9, 2023MortgagesTrouble during payment processPayment processTXExplainedYes
Sep 8, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Feb 26, 2023MortgagesStruggling to pay mortgageTXExplainedYes
Feb 24, 2023MortgagesStruggling to pay mortgageTXExplainedYes
Feb 15, 2023MortgagesClosing on a mortgageTXExplainedYes
Feb 7, 2023MortgagesClosing on a mortgageTXExplainedYes
Jan 19, 2023MortgagesClosing on a mortgageTXExplainedYes
Jan 12, 2023MortgagesClosing on a mortgageTXExplainedYes
Jan 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Dec 21, 2022MortgagesTrouble during payment processTXExplainedYes
Dec 16, 2022MortgagesClosing on a mortgageTXExplainedYes
Dec 15, 2022MortgagesClosing on a mortgageTXExplainedYes
Sep 23, 2022MortgagesClosing on a mortgageTXExplainedYes
Sep 20, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Sep 20, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Sep 12, 2022MortgagesClosing on a mortgageTXExplainedYes
Sep 3, 2022MortgagesClosing on a mortgageTXExplainedNo
Aug 25, 2022MortgagesTrouble during payment processLAExplainedYes
Aug 20, 2022MortgagesClosing on a mortgageTXExplainedYes
Jul 28, 2022MortgagesClosing on a mortgageMDExplainedYes
Jul 12, 2022MortgagesTrouble during payment processTXMoney backYes
Jan 19, 2022MortgagesClosing on a mortgageTXExplainedYes
Dec 10, 2021MortgagesClosing on a mortgageTXExplainedYes
Dec 9, 2021MortgagesClosing on a mortgageTXExplainedNo
Nov 14, 2021MortgagesClosing on a mortgageALExplainedYes
Nov 4, 2021MortgagesClosing on a mortgageTXExplainedYes
Nov 3, 2021MortgagesClosing on a mortgageTXExplainedYes
Oct 21, 2021MortgagesTrouble during payment processSCMoney backYes
Oct 2, 2021MortgagesClosing on a mortgageTXExplainedYes
Sep 29, 2021MortgagesClosing on a mortgageTXExplainedYes
Jun 11, 2021MortgagesClosing on a mortgageTXExplainedYes
Jun 10, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 4, 2021MortgagesTrouble during payment processAZExplainedYes
Mar 21, 2021MortgagesTrouble during payment processTXExplainedNo
Mar 5, 2021Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedNo
Feb 22, 2021MortgagesTrouble during payment processFLMoney backYes
Dec 21, 2020MortgagesTrouble during payment processWAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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