Auto lender · complaint record
Credit Connection complaints
Filed under Credit Connection LLC
Consumers have filed 5 complaints about Credit Connection since 2016, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #133 of 193
Since April 2016
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Mar 16, 2026
Most complained-about auto lenders
Credit Connection complaints by month
The busiest month was September 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Credit Connection answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Credit Connection complaints are about
Top Credit Connection problems
Inside "Managing the loan or lease"
- Billing problem 1
- Loan sold or transferred to another company 1
Credit Connection compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Credit ConnectionAuto loans & leases | - | 1 | - |
Compare side by side: Credit Connection vs The Savings Group · Credit Connection vs AC AutoPay LLC, Denver, CO Branch · Credit Connection vs CARS Acquisition · Credit Connection vs EA Holdings
What people say about Credit Connection
All experiencesNo experiences with Credit Connection yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Credit Connection complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 16, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| May 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 9, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 9, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 18, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
Questions about Credit Connection
How many complaints does Credit Connection have?
Credit Connection has 5 complaints on record since April 2016, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Credit Connection respond to complaints?
Yes. Credit Connection answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Credit Connection?
The most common problems are managing the loan or lease (2), problems when you are unable to pay (1), problem with a company's investigation into an existing problem (1).
Is Credit Connection legit?
Credit Connection is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Credit Connection legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Credit Connection?
Complain to Credit Connection in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Credit Connection complaints come from?
Most come from Nebraska (4), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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