Debt collection
Credit Control debt collection complaints
Consumers have filed 3,717 complaints about Credit Control's debt collection, 1,930 in the last 12 months (+134%). Credit Control answered 100% on time and closed 2% with relief. See the whole Credit Control record.
Credit Control against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Credit Control | 1,930 | 100% | 2% |
Latest Credit Control debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 25, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Oct 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 24, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 23, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 23, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | In progress |
| Oct 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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