Debt collection
CrossCountry Mortgage debt collection complaints
Consumers have filed 26 complaints about CrossCountry Mortgage's debt collection, 7 in the last 12 months. CrossCountry Mortgage answered 100% on time and closed 0% with relief. See the whole CrossCountry Mortgage record.
CrossCountry Mortgage against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | CrossCountry Mortgage | 7 | 100% | 0% |
Latest CrossCountry Mortgage debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 25, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jan 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 2, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 4, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 25, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 6, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 28, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 27, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 19, 2023 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Aug 19, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 7, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 28, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 17, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 17, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 25, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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