Mortgage company · complaint record
Crux Commercial Partners complaints
Filed under Crux Commercial Partners, LLC
Consumers have filed 1 complaint about Crux Commercial Partners since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 12, 2023
Crux Commercial Partners complaints by month
The busiest month was June 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Crux Commercial Partners answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Crux Commercial Partners problems
Crux Commercial Partners compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Crux Commercial PartnersMortgages | - | 0 | - |
Compare side by side: Crux Commercial Partners vs Midwest Loan Services · Crux Commercial Partners vs Truhome Solutions · Crux Commercial Partners vs NEXA Mortgage · Crux Commercial Partners vs Hilltop
What people say about Crux Commercial Partners
All experiencesNo experiences with Crux Commercial Partners yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Crux Commercial Partners complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 12, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Crux Commercial Partners
How many complaints does Crux Commercial Partners have?
Crux Commercial Partners has 1 complaint on record since June 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Crux Commercial Partners respond to complaints?
Yes. Crux Commercial Partners answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Crux Commercial Partners?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Crux Commercial Partners legit?
Crux Commercial Partners is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Crux Commercial Partners legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Crux Commercial Partners?
Complain to Crux Commercial Partners in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Crux Commercial Partners complaints come from?
Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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