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Complaint log

CSO Financial complaint log

The newest complaints about CSO Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedNo
May 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Apr 6, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtORExplainedYes
Jan 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportORExplainedYes
Jan 21, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageORExplainedYes
Jan 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseORExplainedYes
Dec 10, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageORExplainedYes
Feb 28, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Feb 7, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitORExplainedYes
Oct 16, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayORExplainedYes
Sep 30, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtORExplainedYes
Sep 4, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Aug 3, 2024Credit reportingImproper use of your reportReporting company used your report improperlyWAExplainedYes
Sep 8, 2023Debt collectionAttempts to collect debt not owedDebt was paidORExplainedNo
Jul 27, 2023Credit reportingIncorrect information on your reportAccount information incorrectORExplainedYes
Jun 2, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtORExplainedYes
Apr 30, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtORExplainedYes
Mar 16, 2023Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtORExplainedYes
Nov 11, 2022Debt collectionAttempts to collect debt not owedDebt was paidORExplainedYes
Aug 15, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedORExplainedYes
Jul 12, 2022Auto loans & leasesIncorrect information on your reportOld information reappears or never goes awayORExplainedNo
May 13, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeORExplainedYes
Feb 15, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWAExplainedYes
Feb 7, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWAExplainedYes
Jan 30, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Jan 24, 2022Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyORExplainedYes
Jan 19, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Aug 2, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jun 23, 2021Debt collectionAttempts to collect debt not owedDebt was paidWAExplainedYes
May 9, 2021Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitORExplainedYes
Jan 12, 2021Credit reportingIncorrect information on your reportPublic record information inaccurateNVFixedYes
Jun 16, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtORExplainedYes
Jun 2, 2020Debt collectionAttempts to collect debt not owedDebt was paidORExplainedYes
Apr 17, 2020Debt collectionFalse statements or representationAttempted to collect wrong amount-ExplainedYes
Mar 12, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Mar 11, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportORExplainedYes
Mar 7, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtALFixedYes
Jan 28, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtORExplainedYes
Dec 23, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Jun 30, 2019Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
May 1, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Jan 15, 2019Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedORExplainedYes
Jan 7, 2019Debt collectionFalse statements or representationAttempted to collect wrong amount-ExplainedYes
Nov 19, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Oct 23, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursORFixedYes
Jan 3, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtNJFixedYes
Sep 29, 2017Credit reportingIncorrect information on your reportOld information reappears or never goes awayORFixedYes
Mar 23, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mineORExplainedYes
Feb 20, 2017Debt collectionCommunication tacticsThreatened to take legal actionORExplainedYes
Dec 6, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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