Debt collection
CURO debt collection complaints
Consumers have filed 1,699 complaints about CURO's debt collection, 29 in the last 12 months (+38%). CURO answered 100% on time and closed 14% with relief. See the whole CURO record.
CURO against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | CURO (Speedy Cash) | 29 | 100% | 14% |
Latest CURO debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 13, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 12, 2022 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 12, 2022 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 11, 2022 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Oct 10, 2022 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Oct 9, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 8, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 4, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 4, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 3, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 1, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 26, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 23, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 23, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 22, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 21, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 17, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 13, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 13, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 13, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 11, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 10, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 7, 2022 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Sep 1, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 30, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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