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Mortgage company · complaint record

Defy Mortgage complaints

Consumers have filed 1 complaint about Defy Mortgage since 2026, 1 of them in the last 12 months. It answered 0% on time. The most common problem is closing on a mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since May 2026

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96%

Closed with relief
-

Typical mortgage company: 5%

Last 30 days
0

Newest: May 29, 2026

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

Defy Mortgage complaints by month

The busiest month was May 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Defy Mortgage answered all time

  • Untimely response1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Defy Mortgage problems

Inside "Closing on a mortgage"

  • Changes in loan terms during or after closing 1

Defy Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Defy MortgageMortgages-1new0%--

Compare side by side: Defy Mortgage vs Midwest Loan Services · Defy Mortgage vs Truhome Solutions · Defy Mortgage vs NEXA Mortgage · Defy Mortgage vs Hilltop

What people say about Defy Mortgage

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Latest Defy Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 29, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingTNNo timely replyNo

Questions about Defy Mortgage

How many complaints does Defy Mortgage have?

Defy Mortgage has 1 complaint on record since May 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Defy Mortgage respond to complaints?

Yes. Defy Mortgage answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Defy Mortgage?

The most common problems are closing on a mortgage (1).

Is Defy Mortgage legit?

Defy Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Defy Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Defy Mortgage?

Complain to Defy Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Defy Mortgage complaints come from?

Most come from Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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