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Mortgage company · complaint record

Efinity Financial complaints

Consumers have filed 1 complaint about Efinity Financial since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since May 2024

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: May 15, 2024

Rank
-

Efinity Financial complaints by month

The busiest month was May 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Efinity Financial answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Efinity Financial problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Application denials 1

Efinity Financial compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Efinity FinancialMortgages-0new100%0%-

Compare side by side: Efinity Financial vs Midwest Loan Services · Efinity Financial vs Truhome Solutions · Efinity Financial vs NEXA Mortgage · Efinity Financial vs Hilltop

What people say about Efinity Financial

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Latest Efinity Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 15, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAExplainedYes

Questions about Efinity Financial

How many complaints does Efinity Financial have?

Efinity Financial has 1 complaint on record since May 2024, including 0 in the last 12 months and 0 in the last 30 days.

Does Efinity Financial respond to complaints?

Yes. Efinity Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Efinity Financial?
Is Efinity Financial legit?

Efinity Financial is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Efinity Financial legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Efinity Financial?

Complain to Efinity Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Efinity Financial complaints come from?

Most come from Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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