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Encompass Mortgage Services complaints

Consumers have filed 1 complaint about Encompass Mortgage Services since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since August 2023

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Aug 2, 2023

Rank
-

Encompass Mortgage Services complaints by month

The busiest month was August 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Encompass Mortgage Services answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Encompass Mortgage Services problems

Encompass Mortgage Services compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Encompass Mortgage ServicesMortgages-0new100%0%-

Compare side by side: Encompass Mortgage Services vs Midwest Loan Services · Encompass Mortgage Services vs Truhome Solutions · Encompass Mortgage Services vs NEXA Mortgage · Encompass Mortgage Services vs Hilltop

What people say about Encompass Mortgage Services

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Latest Encompass Mortgage Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 2, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes

Questions about Encompass Mortgage Services

How many complaints does Encompass Mortgage Services have?

Encompass Mortgage Services has 1 complaint on record since August 2023, including 0 in the last 12 months and 0 in the last 30 days.

Does Encompass Mortgage Services respond to complaints?

Yes. Encompass Mortgage Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Encompass Mortgage Services?
Is Encompass Mortgage Services legit?

Encompass Mortgage Services is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Encompass Mortgage Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Encompass Mortgage Services?

Complain to Encompass Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Encompass Mortgage Services complaints come from?

Most come from Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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