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Complaint log

Enova complaint log

The newest complaints about Enova, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Oct 7, 2026Payday & personal loansProblem when making paymentsRIExplainedYes
Oct 7, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Oct 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 6, 2026Payday & personal loansGetting the loanCAExplainedYes
Oct 6, 2026Payday & personal loansProblem with additional add-on products or servicesIDIn progressYes
Oct 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Oct 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 5, 2026Payday & personal loansStruggling to pay your loanALExplainedYes
Oct 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Oct 3, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Oct 3, 2026Payday & personal loansGetting the loanCAExplainedYes
Oct 3, 2026Payday & personal loansGetting the loan-ExplainedYes
Oct 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtKSExplainedYes
Oct 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 2, 2026Payday & personal loansCharged fees or interest you didn't expectINExplainedYes
Oct 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Oct 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 1, 2026Payday & personal loansStruggling to pay your loanIDExplainedYes
Oct 1, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 1, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Oct 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Oct 1, 2026Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Oct 1, 2026Credit cardsIncorrect information on your reportAccount information incorrectNJExplainedYes
Sep 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Sep 30, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 30, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 30, 2026Payday & personal loansGetting a line of creditDCExplainedYes
Sep 30, 2026Payday & personal loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsOHExplainedYes
Sep 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Sep 30, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Sep 30, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 29, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeGAExplainedYes
Sep 29, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Sep 29, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Sep 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Sep 29, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Sep 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectNMExplainedYes
Sep 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Sep 28, 2026Payday & personal loansCharged fees or interest you didn't expectRIExplainedYes
Sep 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Sep 28, 2026Payday & personal loansCharged fees or interest you didn't expectINExplainedYes
Sep 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Sep 27, 2026Payday & personal loansStruggling to pay your loanINExplainedYes
Sep 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Sep 26, 2026Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Sep 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Sep 25, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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