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Equitable Mortgage complaints

Consumers have filed 3 complaints about Equitable Mortgage since 2016, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
3

Since March 2016

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
1

Newest: Oct 23, 2026

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

Equitable Mortgage complaints by month

The busiest month was March 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Equitable Mortgage answered all time

  • Closed with non-monetary relief133.3%
  • Closed with explanation266.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Equitable Mortgage problems

Inside "Trouble during payment process"

  • Loan sold or transferred to another company 1

Equitable Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Equitable MortgageMortgages-1new100%0%-

Compare side by side: Equitable Mortgage vs Midwest Loan Services · Equitable Mortgage vs Truhome Solutions · Equitable Mortgage vs NEXA Mortgage · Equitable Mortgage vs Hilltop

What people say about Equitable Mortgage

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Latest Equitable Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyOHExplainedYes
Feb 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Mar 6, 2016MortgagesCredit decision / UnderwritingOHFixedYes

Questions about Equitable Mortgage

How many complaints does Equitable Mortgage have?

Equitable Mortgage has 3 complaints on record since March 2016, including 1 in the last 12 months and 1 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Equitable Mortgage respond to complaints?

Yes. Equitable Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Equitable Mortgage?
Is Equitable Mortgage legit?

Equitable Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Equitable Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Equitable Mortgage?

Complain to Equitable Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Equitable Mortgage complaints come from?

Most come from Ohio (3). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Equitable Mortgage

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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