Mortgage company · complaint record
Escrow of the West complaints
Consumers have filed 2 complaints about Escrow of the West since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 25, 2023
Escrow of the West complaints by month
The busiest month was October 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Escrow of the West answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Escrow of the West problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 1
Escrow of the West compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Escrow of the WestMortgages | - | 0 | - |
Compare side by side: Escrow of the West vs Midwest Loan Services · Escrow of the West vs Truhome Solutions · Escrow of the West vs NEXA Mortgage · Escrow of the West vs Hilltop
What people say about Escrow of the West
All experiencesNo experiences with Escrow of the West yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Escrow of the West complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 28, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Escrow of the West
How many complaints does Escrow of the West have?
Escrow of the West has 2 complaints on record since October 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Escrow of the West respond to complaints?
Yes. Escrow of the West answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Escrow of the West?
The most common problems are trouble during payment process (1), loan servicing, payments, escrow account (1).
Is Escrow of the West legit?
Escrow of the West is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Escrow of the West legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Escrow of the West?
Complain to Escrow of the West in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Escrow of the West complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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